Canada’s Virtual Forum on Patient Safety and Quality Improvement

All times for this event are Mountain Daylight Time.
Click here for a time zone guide / Cliquez ici pour la conversion des fuseaux horaires.
Click here for the full programme / Cliquez ici pour le programme intégral.

If you are having technical issues with the webcast, please contact virtualsupport@gowebcasting.com with a description of your issue and we will get back to you as soon as possible. / Si vous avez des difficultés techniques avec la diffusion, veuillez contacter virtualsupport@gowebcasting.com avec une sommaire du problème et nous allons répondre sous peu.

	WHEN WORKPLACE JOY THRIVES, PATIENT SAFETY COMES ALIVE!
9:00AM	Opening remarks & greetings Chris Power, CEO, Canadian Patient Safety Institute Launch the Presentation / Joignez-vous
9:15AM	Provider video Launch the Presentation / Joignez-vous
9:20AM	Large Scale Change Helen Bevan, Chief Transformation Officer - NHS Improving Quality Download the presentation Launch the Presentation / Joignez-vous
9:45AM	Provider video: Tips for Talking Rap Launch the Presentation / Joignez-vous
9:50AM	Patient safety 101: The basics Dr. Ward Flemons, Physician, Cumming School of Medicine - University of Calgary Download the presentation Launch the Presentation / Joignez-vous
10:25AM	Panel Introduction: When caring hurts; helping helpers heal Moderator: Dr. Diane Aubin, Associate Director, Career Development in Methods and Health Services Research, Alberta SPOR SUPPORT Unit - University of Alberta Launch the Presentation / Joignez-vous
10:30AM	When caring hurts; helping helpers heal Moderator: Dr. Diane Aubin, Associate Director, Career Development in Methods and Health Services Research, Alberta SPOR SUPPORT Unit - University of Alberta Cheryl Connors, Patient Safety Specialist - Johns Hopkins Medicine Dr. Bruce MacLeod, Medical Advisor to Quality and Patient Safety - Alberta Health Services Dr. Katrina Hurley, Emergency Physician - IWK Health Centre Download Cheryl Connors' presentation Download Dr. Bruce MacLeod's presentation Download the Support for the Second Victim handout Download the Tips for Supporting Staff handout Launch the Presentation / Joignez-vous
11:10AM	Patient experience/input Sabina Robin - Patients for Patient Safety Canada Launch the Presentation / Joignez-vous
11:30AM	Case Studies on How Improving Communications Positively Impacts Patient Safety Dr. Debra Merrill, Director, Pharmacy Program – Royal Victoria Regional Health Centre Roberta Baker, Clinical Pharmacy Manager - Nova Scotia Health Authority - central zone Lara Di Mambro, Registered Pharmacy Technician – Huron Perth Healthcare Alliance Sponsored by HealthPRO Canada Download Dr. Debra Merrill's presentation Download Roberta Baker's presentation Download Lara Di Mambro's presentation Launch the Presentation / Joignez-vous
12:10PM	Sustaining patient safety through change: The Nova Scotia experience Tracey Barbrick, Assistant Deputy Minister, Department of Health and Wellness – Province of Nova Scotia Catherine Gaulton, Vice-President, Quality & System Performance & Chief Legal Officer - Nova Scotia Health Authority Dr. Tara Sampalli, Assistant Director of Research - Nova Scotia Health Authority Download the presentation Launch the Presentation / Joignez-vous
1:00PM	Linguistic barriers, a safety issue (en français) Michel Tremblay, Directeur Général - Société Santé Download the presentation Launch the Presentation / Joignez-vous

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Canada’s Virtual Forum on Patient Safety and Quality Improvement

WHEN WORKPLACE JOY THRIVES, PATIENT SAFETY COMES ALIVE!​

​​​​​​Opening remarks & greetings

Provi​der video

Large Scale Change

Provi​der video: Tips for Talking Rap

Patient safety 101: The​ basics

Panel Introduction: When caring hurts; helping helpers heal

When caring hurts; helping helpers heal

Patient experience/input

Case Studies on How Improving Communications Positively Impacts Patient Safety

Sustaining patient safety through change: The Nova Scotia experience

Linguistic barriers, a safe​ty issue (en français)

Bottom Line/Au Fond

WHEN WORKPLACE JOY THRIVES, PATIENT SAFETY COMES ALIVE!

Opening remarks & greetings

Provider video

Provider video: Tips for Talking Rap

Patient safety 101: The basics

Linguistic barriers, a safety issue (en français)